TELEHEALTH
Telehealth Services
Evergreen Counseling is continuing to offer telehealth services, and there are new laws in place to make sure you have access to telehealth sessions through your insurance. Get all the information you need below.
What is telehealth?
Telehealth is a word that refers to the rendering of healthcare services through audio and video platforms. At Evergreen Counseling, we use the word “telehealth” when referring to video or phone therapy sessions between clients and their therapists.
Telehealth FAQ’s
-
Yes! If you are currently located in Illinois, your insurance provider is required to cover telehealth sessions. As of 3/19/20, Governor Pritzker signed an executive order requiring ALL insurance companies to cover telehealth sessions, regardless if subscribers had telehealth previously covered in their individual plans. *There are some exceptions to plans, and if you aren't sure if you are covered please inquire with our offices.
-
Yes, it is possible to move to in-person sessions. However, every therapist's in-office availability varies. Please ask your therapist directly about the option for in-person sessions.
-
New HIPAA regulations stipulate that we can provide telehealth sessions via any electronic device, and on several platforms/apps. We use: Phone calls, video apps, and more on your computer, smart phone, or tablet. We require a comfortable, safe, private location to conduct your session with your therapist.